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Contract Removal

Remove an user contract associated to the TrustFactor. It can be done using the TrustFactor BackOffice or a device, as following:

Remove Contract Using TrustFactor's BackOffice​

Key Steps

  1. User reports loss of access to private keys.
  2. Operator (from a branch/call center) accesses the TrustFactor Backoffice.
  3. The contract is removed from all devices associated with the user.
  4. A callback (removeDeviceCallbackURL) is made to the application, notifying it of the removal.
  5. If the application responds with a 2xx HTTP code, the association removal is successful and a UI should be displayed to the operator indicating success.

Assumptions:

  • User is authenticated in TrustFactor's BackOffice and has permissions to manage contracts
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Remove Contract Using TrustFactor's BackOffice Flow Demonstration​

Remove Contract From Own Device​

Key Steps

  1. User accesses the TrustFactor Profile Manager menu on their own device.
  2. User selects a contract to be removed.
  3. The contract is removed from the device.
  4. A callback (removeDeviceCallbackURL) is made to the application, notifying it of the removal.
  5. If the application responds with a 2xx HTTP code, the association removal is successful and a UI should be displayed to the operator indicating success.

Assumptions:

  • User already has TF App opened and authenticated
  • User is on the "Contract Manager" screen on TF App
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Remove Contract From Own Device Flow Demonstration​

Remove Contract From Other Device​

Key Steps

  1. User accesses the TrustFactor Device Manager menu on a different device.
  2. When there are more than 1 profile, user need to select a contract to be removed.
  3. User removes a device from the list.
  4. The contract is removed from the device associated.
  5. A callback (removeDeviceCallbackURL) is made to the application, notifying it of the removal.
  6. If the application responds with a 2xx HTTP code, the association removal is successful and a UI should be displayed to the operator indicating success.

Assumptions:

  • User already has TF App opened and authenticated
  • User is on the "Device Manager" screen on TF App
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Remove Contract From Other Device Flow Demonstration​